Select Always move to Focused inbox if you want all future messages from the sender to be delivered to the Focused tab. If you're moving a single message from Other to Focused, select Move to Focused inbox. Select Always move to Other inbox if you want all future messages from the sender to be delivered to the Other tab. In addition, please check whether the focused inbox feature is enabled in the Outlook Web App Click the gear button in the upper right corner of Outlook Web App> Display Settings> Focused Inbox > Sort Messages into Focused and Other If the issue persists, you can also try to repair your Outlook client and see if it can be helpful. If you're moving a single message from Focused to Other, select Move to Other inbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look. The Focused and Other tabs will appear at the top of your mailbox. ![]() ![]() Under When email is received, select Sort messages into Focused and Other. Select Settings > Display settings > Focused Inbox. Instructions for classic Outlook on the web If you're moving a single message from Other to Focused, select Move > Move to Focused inbox. Select Always move to Other inbox if you want all future messages from the sender to be delivered to the Other tab. To move a message from Focused to Other, select Move > Move to Other inbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.įrom your inbox, select the Focused or Other tab, and then right-click the message you want to move. ![]() Try the Instructions for classic Outlook on the web.Īt the top of the page, select Settings. Note: If the instructions don't match what you see, you might be using an older version of Outlook on the web. Start-> Control Panel-> Uninstall a program-> select your Microsoft 365 or Office installation-> press the Change or Repair button an not the actual Uninstall.
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